About Us

Welcome to Lunorade, your ultimate destination for fashion that inspires confidence and comfort. At Lunorade, we believe clothing should do more than just fit, it should empower. Whether you're heading out for a night on the town or enjoying a relaxed day at home, our collections are designed to help you express your unique style with ease.

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FREQUENTLY ASKED QUESTIONS

Can I cancel my order after placing it?

Yes, orders can be cancelled within 24 hours or before cutoff of placement by contacting our support team at support@lunorade.com. If your order has already shipped, follow the return process after delivery.

How long does delivery take within New Zealand?

Orders are processed in 0–3 business days and delivered in 7–10 business days via NZ Post or DHL.

How can I return an item?

Email support@lunorade.com within 30 days of receiving your item. You’ll receive return instructions and a downloadable return form. Do not send back items before contacting support.

What payment methods do you accept?

We accept Visa, MasterCard, Maestro, and American Express. All payments are processed securely via third-party processors. More information about our policy can be found here.

  • Free Shipping

    All orders shipped within the United Kingdom come with free delivery via DHL, including full tracking.

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  • Flexible Returns

    You have 30 days to return your order after receiving it. We’ll guide you step-by-step through the return process—no questions asked.

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  • Secure Checkout

    Your payments are processed securely with SSL encryption and PCI-compliant gateways. We never store your financial details.

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  • Support 7 Days a Week

    Our dedicated customer service team is available every day to help, reach us at support@lunorade.com.